How to Conduct a Call Center Performance Audit: A to Z book
Par poor rivka le vendredi, mai 31 2013, 21:50 - Lien permanent
Dr. Jon Anton and Dru Phelps
Download How to Conduct a Call Center Performance Audit: A to Z
Jim said: If you are a contact center geek like me, this is a must read. Title: How To Conduct A Call Center Performance Audit: A To Z Author: Dr. How to Conduct a Call Center Performance Audit: A to Z How to Conduct a Call Center Performance Audit: A to Z “A Guide to Self-Assessment†by Dr. Call centers are an important company asset, but also a very expensive one. How to Conduct a Call Center Performance Audit has 0 ratings and 1 review. This... By learning to conduct a performance audit, readers will be able to understand over fifty. Jon Anton and Dru Phelps, softcover, 227 pages, 2002, $34.99 How to Conduct a Call Center Performance Audit: A to Z by Jon. Jon Anton,Dru Phelps, Publisher: The Anton Press Pages: 246 Published: 2002-09-01 . Call centre - Wikipedia, the free encyclopedia A call centre or call center is a centralised office. Create a book; How to Conduct a Call Center Performance Audit Match in-memory processing speed to big data analytics business need. How to Conduct a Call Center Performance Audit: A to Z by Dr Jon. Title: How To Conduct A Call Center Performance Audit: A To Z. Anton and Phelps have provided a detailed HOWTO to conduct the performance. How to Conduct a Call Center Performance Audit: A to Z: Dr. This book is loaded with call center best practices, background and benchmarking information -- Christina Pruitt, Senior Product Marketing Manager, CRM Customer. Michael Minelli, co-author of a book on big data analytics, says in-memory analytics tools must. Jon Anton Purdue University Center for Customer-Driven Quality How To Conduct a Call Center Performance Audit: A to Z - by Dr. Jon. How to Conduct a Call Center Performance Audit: A to Z by Dr
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